viagogo responds to the APPG Report on Ticket Abuse: Secondary Market Investigation

25 April 2014 - Press release

Oliver Wheeler, spokesperson for viagogo, said: 

“We completely support the need for consumers to be protected from fraud and from having bad experiences with ticket resale. 

“However, we don’t agree with many of the APPG’s recommendations because they would make it more difficult to use secure resale platforms. That would just drive people back to the black market, where there’s no consumer protection and legislation can’t be enforced.

“We don’t believe anyone should interfere in a voluntary transaction between two parties. In fact, both the last government and the present government have concluded that regulation is not needed because safe, secure and guaranteed platforms like viagogo are the best solution for consumers.”