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CM.com, the customer engagement and ticketing platform, today announces two new deals with Ibiza institution Amnesia, and TixBox, the ticketing partner for Alchemy Project who are a leading entertainment company in the Middle East and North Africa.
 
In a multi-year deal which launched last month, CM.com will act as Amnesia’s primary online ticketing partner and will also provide the iconic Ibiza club with their customer service and marketing software, enabling them to communicate effectively with the hundreds of thousands of fans who pass through their doors each year. The deal represents the CM.com ticketing business’ first venture into the Balearics and wider Spanish market, and the first in a number of new deals soon to be announced, which will see CM.com’s ticketing business expand significantly internationally in 2023. 
 
Founded in 1976, Amnesia Ibiza is regularly voted as one of the world's best clubs - it is one of those rare clubs whose name has transcended the bricks and mortar and come to represent something altogether more significant in the cultural landscape. Today, more than 45 years later, the boundary pushing Amnesia remains as relevant and important as ever, hosting a who's who of the world's best parties, including Elrow, Pyramid, Paradise and superstar DJs such as Jamie Jones, Steve Aoki, Joseph Capriati, Maceo Plex, Ricardo Villalobos and Bicep.
 
Sergi Blaya, Partner at Amnesia Ibiza said, “We’re delighted to enter this partnership with CM.com, allowing us to optimise our customer’s ticketing experience. We look forward to  innovating with them by introducing crypto payment with our partner KlubCoin and using their marketing suite to create new ways of engaging with our online customers.” 
 
Additionally, in the MENA region (Middle East & North Africa), CM.com has entered into a new multi-year deal with TixBox, the ticketing partner for Alchemy Project, the leading entertainment and event management agency in the MENA region who have organised over 1,000 events globally, hosted over 400 international artists and hosted more than 10,000,000 attendees globally. 
 
As part of the strategic deal, between CM.com and TixBox, all events running through TixBox will use enhanced integrated systems and solutions for customers powered by CM.com on their website and app. Since the partnership launched in October 2022, CM.com has supported TixBox with a host of events, including 31 events during the 2022 World Cup across 3 festival stages: Arcadia, Daydream and World Stage. Artists performing included Black Eyed Peas, Robbie Williams, J Balvin, Akon, Tamer Hosny, Tiesto, Armin van Buuren, Artbat, Timmy Trumpet, Oliver Heldens, Camelphat, Claptone, Major Lazer, Alesso and more.
 
Both the Amnesia and TixBox deals have come via CM.com’s London ticketing divisionwhich launched in 2021 and marked CM.com’s first expansion outside of the Benelux region, where clients include Lowlands Festival and the Dutch Grand Prix. CM.com’sMusic & Live team is led by Paul Everett, formerly Head of Music at Eventbrite, Europe. 
 
Paul Everett said: ‘After launching 18 months ago and delivering significant growth in 2022, we’re thrilled to be kicking off 2023 as we mean to go on, announcing two deals which represent the start of a significant global expansion for CM.com within our live division. Amnesia and TixBox are both internationally recognised brands, leaders in their respective fields and like us, progressive in approach. We are proud to be partnering with them long term to provide our innovative suite of solutions, ensuring their attendees can enjoy the very best customer experience possible.”
 
Founded in The Netherlands in 1999 by entrepreneurs Gilbert Gooijers and Jeroen van Glabbeek, CM.com initially launched a service which allowed nightclubs to send SMS messages detailing DJ set times, line up changes and offers to their patrons. With a background in the DJ scene, Gooijers and his partner van Glabbeek recognised the opportunity innovative technology offers to improve communication with the visitors of clubs, sport events, museums and other events. Together they developed the unique technology that laid the foundation for CM.com.

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07 May 2025 | Press release

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06 May 2025 | Press release

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06 May 2025 | Press release

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02 May 2025 | Press release

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02 May 2025 | Press release

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02 May 2025 | Press release

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02 May 2025 | Press release

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09 May 2025

  • Tariffs, tours, and trade wars: Why music investment won’t slow down (see Comment)

  • Unintended consequences – the year ahead for streaming (see Comment)

08 May 2025

  • Spotify’s latest update gives users more control over their listening experience (see Digital)

07 May 2025

  • Has music reached peak fragmentation? (see Analysis)

  • How LA is rebuilding the music industry after the fires (see Features)

06 May 2025

  • Ministers reconsider changes to UK copyright law ahead of vote (see News)

  • How Ticketmaster swallowed the live entertainment scene (see Features)

  • Spotify executive on why 'per-stream rate' is one of the most misleading metrics in music (see Opinion)

02 May 2025

  • BPI responds to government’s proposed amendments to the Data Bill related to AI and copyright (see News)

  • ‘AI and intellectual property — a pivotal moment for the UK’s creative industries’ (see Opinion)

30 Nov 1999

    01 May 2025

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    30 Apr 2025

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    29 Apr 2025

    • How economic volatility will impact US labels’ fandom monetisation push (see Comment)

    28 Apr 2025

    • Spotify is said to be raising its subscription prices across Europe and Latin America (see Digital)

    • Culture Secretary to review the Music Export Growth Scheme (see News)